Read Our FAQ's

Frequently asked Customer Questions

SHOPPING

YOU DO NOT NEED AN ACCOUNT TO SHOP. ALL PRODUCTS CAN BE VIEWED THROUGH THE MAIN MENU “SHOP” OR COLLECTIONS.

ONCE YOU HAVE SELECTED YOUR PRODUCT, CHOOSE YOUR DESIRED COLOR AND SIZE AND ADD IT TO YOUR SHOPPING BAG BY CLICKING [ADD]. 

ONCE YOU ADD THE FIRST PRODUCT TO YOUR SHOPPING BAG, THE QUANTITY OF ITS CONTENTS WILL INCREASE FROM 0 TO 1. ONCE YOU HAVE FINISHED SHOPPING, CLICK ON [CART] OR [CHECKOUT] TO BE LED TO THE CHECKOUT PROCESS.

IF YOU WISH TO CANCEL OR MODIFY YOUR ORDER, PLEASE CONTACT OUR CUSTOMER SERVICE AS SOON AS POSSIBLE. ONCE AN ORDER HAS BEEN SUBMITTED, WE CANNOT GUARANTEE THAT THE PURCHASE CAN BE CANCELLED OR MODIFIED. HOWEVER, WE WILL DO OUR ABSOLUTE BEST TO ACCOMMODATE YOUR REQUEST.

 

PAYMENT

ONWUAD ACCEPTS THE FOLLOWING PAYMENT

METHODS:MASTERCARD®, VISA®, PAYPAL®.

 

FOR ALL OTHER INQUIRIES PLEASE CONTACT CUSTOMER CARE VIA THE "CONTACT" LINK IN THE FOOTER MENU.